Maintenance Contracts and Extended Warranties

HaB Direct offers a vast range of products and many of them require regular maintenance to keep them functioning at their best. Annual Maintenance is also now required for most laboratory accreditation schemes.

Our engineers are highly skilled and fully trained by the relevant manufacturers, giving you complete peace of mind whether it is for an annual service or to repair a damaged item. To avoid time delays and equipment downtime, please ensure to book your maintenance service ahead of the annual due date.

We also offer customers an ‘Optional 3 Year Maintenance Contract’ by our authorised technicians and an ‘Extended Warranty’ for all capital equipment for major brands where HaB Direct is the Exclusive UK & Ireland Distributor.

We strongly recommend that equipment that can be serviced, be regularly maintained to:

  • Maximise the life of your products and provide value for money
  • Meet Health and Safety guidelines
  • Limit the possibility of injury to users
  • Limit the amount of ‘downtime’ throughout the year
  • Maintain the warranty

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Products That Require Maintenance

Takei Digital Hand Grip Dynamometer

Basic Testing Equipment

You can arrange for your basic testing equipment, such as dynamometers and scales, to be sent to our Service Centre for repair and/or calibration.

two men installing treadmill

Ergometer and other equipment

In addition to supplying an extensive range of ergometers, HaB Direct also offer annual maintenance checks to keep them in optimal working order and for warranty purposes. For example, h/p/cosmos provides a 10-year warranty on running machine frames and motors, as long as h/p/cosmos accredited engineers service the equipment annually. The sole, accredited company in the UK and Ireland for this is HaB Direct. In order to maintain the warranty of your machine, all maintenance and repair work must be undertaken by our team of trained engineers. Our h/p/cosmos annual maintenance service includes a full functionality check and clean, as well as, a complete calibration to h/p/cosmos’ exacting standards. HaB Direct also offers annual maintenance checks on products from CET CryoSpa, Monark, POWERbreathe, POWERbreathe Altitude, Wattbike, and zebris.

Metabolic Systems, Gas Analysers, Lactate Analysers

Due to the complexity of these products, it is imperative that they are cared for and maintained. An annual maintenance service is recommended. However, due to the sophisticated equipment and technical knowledge required, we are not always able to provide on-site servicing. If we cannot offer on-site service (and depending on the service option you choose and the piece of equipment required), it may be possible to have a loan unit whilst your unit is away being serviced.

Optional 3 Year Maintenance Contract

This offers our customers an optional 3-year maintenance service by our authorised technicians for all capital equipment where HaB Direct is the Sole UK and Ireland Distributor.

Choose an Optional 3 Year Maintenance Contract for:

  • Peace of mind
  • Authorised service technicians
  • Call out / breakdown attendance
  • Preferential breakdown call out charge
  • Discounted annual service charge
  • Firm prices

Extended Warranty

This offers our customers the opportunity to purchase an extended warranty for all capital equipment where HaB Direct is the Sole UK and Ireland Distributor.

Choose an Extended Warranty for:

  • Peace of mind
  • Authorised service technicians
  • Call out / breakdown attendance
  • Half price call out
  • Labour charge